Help Me Choose | Mortgages | Frequently Asked Questions

Frequently Asked Questions

Getting a home loan is one of the largest purchase decisions you’ll make in your lifetime, so making the right decision is very important. Please find below the answers to some of the most frequently asked questions about the Help Me Choose home loan process.

Do I have to pay anything to use HelpMeChoose.com.au?

No. Help Me Choose is a free and independent website and there are absolutely no fees or charges payable.

What information do I need to do a mortgage search?

The top 3 home loans we provide you are based upon the answers you have provided us. The accuracy of these answers will directly impact the accuracy of the results. Some of the information we require includes:

The amount you would like to borrow
The key features you want from your home loan
The estimated value of the property you wish to purchase/refinance
Your annual income
Your current assets & debts

Are the results accurate?

Yes. Our information is updated with the latest information about different home loans and their key features. We receive our data direct from an independent financial data provider to ensure that we always have the most recent information. We analyse the information you provided us about what is important to you and run it through our complex mathematical formulas to calculate our results.

How do you select the loan for me?

We use complex mathematical formula’s to analyse the information you have provided us to match your needs against the key features of the home loans. Each home loan in our database is given a ranking as to its match with your needs and the 3 home loans with the highest ranking are displayed as the best fit results.

Why do I need to get a call from a financial expert?

Applying for a home loan is a very complex process. There are many variables that affect your suitability for a home loan and different levels of approval are required to determine the best loan for you. A financial expert will assist you by answering any questions and should provide you with further options and savings.

How long will it take before I hear from a financial expert?

A financial expert may call you within 48 hours of receiving your report to answer any questions you may have.

How much do I have to pay the financial expert for their advice?

Nothing. The financial expert will earn a commission directly from the lending institution if you decide to use the expert to help you with applying and obtaining the home loan. At no stage do you need to pay an expert yourself.

Do you just recommend the products that pay you the most?

Help Me Choose prides itself on being an independent and free site to help you become better informed about making important decisions. We use unbiased mathematical formulas to calculate our best fit recommendations and our commercial relationships have no bearing on the ranking of suppliers in your results. We do not discriminate between providers who pay us for our service and those who don't when displaying information in our comparative tables, selector tools, editorial material or general market analysis.